The Roadmap

Ep 5: SaaS – A customer’s perspective

September 07, 2022 Bristows
The Roadmap
Ep 5: SaaS – A customer’s perspective
Show Notes

In this episode of The Roadmap, our technology experts Vik Khurana and Rob Powell focus on how to approach engaging software as a service (SaaS) suppliers from a customer’s perspective, including – crucially – how to ultimately minimise risk to your business.

This is particularly aimed at those who would like to know:

  • What is meant by SaaS?
  • How should you as a customer approach SaaS deals?
  • What, if anything, is negotiable?
  • What are your key risk areas?
  • A proportionate approach – contract value vs. business/data value

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