Ep 23: Contractual remedies for customers

With Alice Esuola-Grant in the host’s seat this week, The Roadmap welcomes Rob Powell to explore the various contractual remedies customers may consider including in their agreements with suppliers when engaging in digital transformation projects. 

What remedies are available? Which are best suited to the project in hand? Which have we seen work best in practice when invoked? And crucially, which ones are the most practical and realistic to enable you as a customer to achieve your business objectives?

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Note: All information was correct at the time of recording.